Craft My Day LTD
42 Central Rd
Worcester Park
KT4 8HY
Company No: 10411516

07566 225843

20190911_175319

Frequently Asked Questions

These are some of the questions people most frequently ask us:

Effects of the Corona Virus on Our Business?

 At Craft My Day we continue to follow government advice regarding the pandemic. we always run small group classes and continue with heightened cleaning between classes.

Do I need to wear a face mask?

In line with government guidelines, all adults (staff, customers and parents) should wear a face covering when entering the studio. Children under 11 do not need to wear a mask during the workshop.

How do I get to you by Public Transport?

Worcester Park station is in zone 4 and trains run direct from Waterloo and Epsom. The 213 Bus
stops directly outside and runs from Sutton and Kingston.

How do I get to you by car?

Worcester Park is just off the A3 giving easy access from both London and the M25.

We have a parking bay directly outside the studio, free for 30mins, perfect for drop off's and pick ups.

Waitrose car park is free for 2 hrs, max stay 3 hrs. For longer stays the roads off Worcester Park high street have no parking restrictions.

Opening Times?

We are open 7 days a week, but vary opening times due to the variety of classes on offer. Please contact us to check we will be open if you are planning to drop in! All classes are by pre-booking only.

How Can I Book?

Please book online via the website. You can contact us about kids parties, to check availability of dates. All other workshops can be booked via the website, see available dates for each class- or to book a private adult group workshops/parties use the private booking option!

I want a private class?

If you would prefer a private class or group of friends you can book a private class at a date that suits you. If we are unable to accomodate your chosen date you will be offered 3 alternatives.

No money will be taken until we have confirmed a date with you.

Can I bring my child?

Children over 12 are welcome to book a place on an adult workshop as long as accompanying a full paying adult. If you book a private group workshop you are welcome to bring children of any age. We accept children from age 6+ on our holiday clubs and attending our birthday parties.

What about Covid Cancellations?

Due to the current situation we are allowing last minute reschedules for those with Covid. We may require proof of illness. 

Terms and Conditions

Refunds for cancellations will be made as follows: Up to 7 days prior to class cancellations and re-schedules can be done by yourself by clicking on the link in your confirmation email. We do try our best to be as flexible as possible, within reason, so please get in touch if you have an issue with your booking.

Craft my Day reserves the right to cancel any class up to 7 days before it’s commencement if under 50% of the places are taken.  In this event the class will either be rescheduled OR a full refund will be made. 

If for any reason you cannot attend a lesson or a workshop within 24hrs of the class  then no refund will be given in full or part.

I want my Gift Voucher to be a surprise?

The recipient email will be the receiver of the gift card. So if you don't want them to get the email with the attached gift card, then put your email for both sender and receiver.

You can then forward the email to the recipient as and when you wish or you can print it out and give the voucher in a card.

How many people will be in my workshop?

We always hold small workshops, however with the current restrictions we have caped all workshops at 8 students. Some classes may have the maximum number smaller than this due to the workspace required.

What do people think of Craft My Day??

We are really proud of our reviews! Please take some time to have a look at what people are saying about us!

Reviews

COVID-19 Secure Declaration: 

 For all In-person classes I declare I will;

  • Use my judgement to define a maximum number of participants per class at my premises (including the teacher(s)) in order to comply with 'one-metre-plus' social distancing measures 
  • Encourage the use of face coverings for all students, teachers and staff whilst inside my premises from the 24th July 2020.
  • Provide hand sanitiser and handwashing facilities as students enter my premises to reduce the risk of transmission. 
  • Conduct frequent cleaning of work areas and shared equipment/tools between uses, using my usual cleaning products.
  • Offer Covid-19 Rapid Antigen Tests to Staff

Please see full risk assessment below.

Give the joy of craft !

Buy Something Special for Someone Special a crafty treat with one of our gift vouchers, a perfect gift experience for your loved one. Give them the gift of making with a Craft My Day Gift Voucher

The perfect last-minute gift! Order an e-voucher online, and we'll email it to a recipient of your choice. You can redeem them against any of our workshops and they never expire!