Craft My Day LTD
42 Central Rd
Company No: 10411516
Frequently Asked Questions
These are some of the questions people most frequently ask us:
Effects of the Corona Virus?
Following the governments updated advice in response to the COIVD-19 outbreak we have cancelled all our studio based workshops up to the 1st May and will monitor the situation as it evolves.
You will be notified directly if we cancel a workshop or event you are booked onto.
As a small business, this has a big impact on our income and ability to run classes in the future. Therefore, if we have cancelled your class, we would greatly appreciate it if you would reschedule your booking to a later date rather than cancel. You will be able to reschedule your booking as many times as you like to future dates and so your money will never be at risk. Thank you for your understanding and we really hope to see you on my class soon!
How do I get to you by Public Transport?
Worcester Park station is in zone 4 and trains run direct from Waterloo and Epsom. The 213 Bus
stops directly outside and runs from Sutton and Kingston.
How do I get to you by car?
Worcester Park is just off the A3 giving easy access from both London and the M25.
We have a parking bay directly outside the studio, free for 30mins, perfect for drop off's and pick ups.
Waitrose car park is free for 2 hrs, max stay 3 hrs. For longer stays the roads off Worcester Park high street have no parking restrictions.
We are open 7 days a week, but vary opening times due to the variety of classes on offer. Please contact us to check we will be open if you are planning to drop in!
How Can I Book?
Please contact us about kids parties, to check availability of dates. All other workshops can be booked via the website, see available dates for each class- or even adult group workshops/parties! Just pick the flexitime option.
What is Flexitime?
The Flexitime option is for group bookings, at a time to suit you. Bookings of less than 4 students will be opened up to the public, but 4+ students will be a private class. If we are unable to accomodate your chosen date you will be offered 3 alternatives.
Can I bring my child?
Children over 12 are welcome to book a place on an adult workshop as long as accompanying a full paying adult. If you book a private group workshop you are welcome to bring children of any age. We accept children from age 6+ on our holiday clubs and attending our birthday parties.
Terms and Conditions
Refunds for cancellations will be made as follows: Up to 7 days prior to class 50% refund will be made or gift voucher for full amount. Craft my Day reserves the right to cancel any class up to 7 days before it’s commencement if under 50% of the places are taken. In this event the class will either be rescheduled OR a full refund will be made. If for any reason you cannot attend a lesson or a workshop then no refund will be given in full or part.
I want my Gift Voucher to be a surprise?
The recipient email will be the receiver of the gift card. So if you don't want them to get the email with the attached gift card, then put your email for both sender and receiver.
You can then forward the email to the recipient as and when you wish or you can print it out and give the voucher in a card.
Give the joy of craft This Christmas!
Buy Something Special for Someone Special a crafty treat with one of our gift vouchers, a perfect gift experience for your loved one. Give them the gift of making with a Craft My Day Gift Voucher
The perfect last-minute gift! Order an e-voucher online, and we'll email it to a recipient of your choice. You can redeem them against any of our workshops and they never expire!